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Frequently Asked Questions

Are Zepto’s cigarettes and cigars authentic?

Yes. Zepto sources them only from licensed, reputable suppliers to ensure quality and freshness.

Does Zepto deliver hookah products and accessories?

Yes. You can order flavored shisha, charcoal, pipes, and accessories directly through Zepto.

Can I buy paan fresheners and sweets online on Zepto?

Yes. The Paan Corner section includes meetha paan, gulkand, and other traditional Indian mouth fresheners.

Are Zepto’s smoking cessation products safe?

Yes. Zepto lists clinically approved products like nicotine gums and patches designed to help users quit smoking.

Does Zepto offer flavored rolling papers or pre-rolled cones?

Yes. Multiple brands and flavors are available, including slow-burning and natural options.

Can I order lighters, filters, and grinders on Zepto?

Yes. Zepto’s accessories collection covers all essentials for convenience.

Is express delivery available for Paan Corner products?

Yes. Zepto’s hyperlocal model ensures ultra-fast delivery in select cities.

Are items packed discreetly?

Yes. Zepto uses privacy-conscious, secure packaging for customer comfort.

Can I return or exchange products?

Return or replacement options depend on product type and condition. You can check specific return policies in the app.

Are the cigarettes on Zepto authentic and sealed?

 Yes. All cigarettes sold on Zepto are 100% genuine, sealed, and sourced from verified distributors.

How long does Zepto take to deliver cigarettes?

 Zepto’s lightning-fast delivery ensures cigarettes reach your doorstep within minutes.

Are there any restrictions on cigarette delivery?

 Delivery is restricted to adults above the legal smoking age, following all local regulations.

Does Zepto offer international cigarette brands?

 Yes. You can find popular global cigarette labels along with Indian favourites.